Abandonment
the giving up by an insured to the insurer of damaged property when a total loss is claimed.
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Acceptance
an absolute and unqualified agreement to the terms of an offer, so creating a contract.
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Accident
an unforeseen and unintended event or occurrence.
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Accommodation Business
normally unacceptable business taken by an insurer as a goodwill gesture in the hope that further business will materialise.
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Act Of God
an event that is the result of natural forces and which arises without human intervention.
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Adjustable Policy
a policy where the exact extent of the value at risk cannot be known in advance (e.g. goods in transit insurance). A provisional premium is charged and adjusted at the end of each period of insurance.
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Adjuster/Assessor
see LOSS ADJUSTER/ASSESSOR.
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Agent
a person who acts on behalf of another and in the case of insurance is the intermediary between the proposer and the insurer.
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Agreed Value
the sum to be paid in the event of a total loss under a valued policy.
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Arbitration
a means of settling disputes legally without going to court where the issue concerns the amount of a claim and not liability. A qualified person or persons whose appointment has been agreed to by the parties involved, will hear the case and give a decision.
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Asset
a property or financial commodity which can, if necessary, be converted into cash.
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Assurance
a term interchangeable with insurance, which is often used in the case of Life and Marine business.
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Attestation
the signing clause in a contract of insurance.
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Average
in general insurance, this is a policy provision which has the effect of reducing a claim payment where under-insurance is discovered.
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Balance Of Third Party
the terms used in South Africa for the form of motor insurance which covers the insured's liability' for:
(i)injury to passengers not covered in terms of the Road Accident Act 1996; and (ii)damage to the property of third parties caused by the vehicle.
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Betterment
the value of the improvement in an insured property when it has been repaired or rebuilt following loss or damage.
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Blanket Policy
a policy covering several items under one sum insured.
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Bordereaux
the sheets of information prepared by an insurer detailing cessions under reinsurance treaties.
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Broker
A professional full-time independent agent or intermediary.
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Brokerage
the commission or fee paid to the brokers by the insurers for placing business with them.
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Burning Costs
method of calculating the insurance premium (especially in reinsurance) taking account of previous claims.
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Business Interruption Insurance
the class of insurance which provides cover for consequential loss arising directly from another loss (e.g. loss of profits following fire damage).
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Cancellation Clause
the clause in a policy which allows one party to cancel the contract following due notice to the other.
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Captive Insurance Company
an insurance company set up by a parent company, in order to receive that parent's insurance business.
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Catastrophe Cover
a form of excess of loss reinsurance which protects the insurer against losses arising from major catastrophes.
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Certificate Of Insurance
a document issued by an insurer which is used mainly in the marine market to certify that cover is in force.
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Cession
that part of an insurance transferred to a reinsurer. The transfer of rights, title and interest under a contract.
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Chance
The probability or likelihood that an event occur.
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Claim
a demand made by the insured for payment after the occurrence of loss or damage covered by the policy.
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Claim Form
a form supplied by an insurer to enable an insured to lodge a claim in terms of the policy.
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Claim-Free Group
the term used in motor insurance to indicate into which of the rating groups a policyholder will fall according to his claims record.
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Claims Ratio
see LOSS RATIO
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Co-Insurance
the division of a risk between two or more insurers where each is individually liable to the insured for their proportion of claims.
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Co-Insurer
an insurer who shares with others in co-insurance.
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Collective Policy
policy issued by the leading insurer on behalf of all the insurers who share a risk by way of co-insurance.
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Commission
the payment made to intermediaries by insurers for placing business with them.
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Common Law
the part of a country's legislation built up from customs and usages which have been recognised by its courts and thereby given the force of law.
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Composite Insurance Company
an insurer undertaking both life and non-life business.
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Comprehensive Policy
a policy covering a wide variety of perils.
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Condition
part of a contract which must be complied with by one party or another.
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Consequential Loss
a loss directly arising from another loss. The term is used to describe the class of business also known as LOSS OF PROFITS or BUSINESS INTERRUPTION INSURANCE.
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Consideration
the payment or promise of payment for goods or services, this being the premium in the case of insurance.
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Contingency
an unforeseen occurrence.
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Contingency Fund
monies put aside by a company in order to pay for unexpected losses.
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Contra Proferentum Rule
any ambiguity in contract wordings is construed against the drafter of those wordings.
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Contract
an agreement made by two or more parties with the intention of creating a legal obligation between them.
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Contract Of Insurance
an agreement between insurer and insured whereby, in return for the payment of a premium, the insurer undertakes to indemnify the insured upon the happening of a specified event.
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Contribution
the principle whereby two or more insurers covering the same risk contribute proportionately to any losses.
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Cover
the protection provided by insurance.
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Cover Note
temporary evidence of the granting of insurance.
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Damages
an amount of money claimed by or awarded to a third party as compensation for injury or loss.
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Declaration
the statement on a proposal form signed by the proposer certifying the truthfulness and accuracy of the information supplied.
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Declaration Policy
a policy requiring the insured to declare periodically the value of fluctuating items, such as stocks or goods-in-transit, to enable the insurer to adjust the premium accordingly.
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Deductible
an American term, similar in meaning to excess an being the first portion of a loss payable by the insured.
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Delegated Authority
the authority given to an agent of an insurer to act on its behalf in accepting risks within agreed guidelines.
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Deposit Premium
an advance payment made by the insured before the actual premium has been decided.
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Depreciation
the extent to which (insured) property has diminished in value due to factors such as wear and tear.
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Direct Insurance
an original insurance contract between insurer and insured.
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Direct Insurer
an insurer in contact with insuring members of the public or corporations.
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Disclosure
the duty of the parties to a contract of insurance to reveal all material facts to each other before it is concluded and prior to each renewal.
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Earned Premium
that part of a premium relating to a completed or expired period of risk; the actual premium chargeable under an adjustable policy.
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Endorsement
documentary evidence of some alteration to a policy of insurance.
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Escalator Clause
the clause in a policy which allows the sum insured on property to rise throughout the period of insurance in step with the assumed rate of inflation.
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Ex Gratia Payment
a payment made to an insured where there is no liability under the policy.
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Exception
a peril specifically excluded from the insurance.
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Excess
that part of a loss for which the insured is liable
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Excess Of Loss
a form of insurance where the reinsurer agrees to pay the balance of any losses exceeding a stated monetary amount.
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Executor
the person named in a will who has agreed to carry out its terms.
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Expense Loading
that part of the premium which meets the policyholder's share of the insurer's administrative costs
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Fire
the accidental or fortuitous ignition of something that should not be on fire.
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First Amount Payable
the amount payable by an insured in the event of a claim
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First Loss Policy
an insurance policy where the insurer pays all losses up to a given limit.
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Fleet Insurance
a motor policy covering a group of vehicles with the premiums calculated on an experience basis.
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Franchise
the amount of a loss at or below which no claim is payable by the insurer. Above that amount, the loss will be met in full.
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Fund
the common pool into which premiums for each class of insurance are paid and from which the losses are met.
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General Insurance
insurance which is not long-term business.
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Good Faith
see under Uberrima fides
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Hazard
a physical or moral feature that affects the likelihood of a loss occurring or has an influence on the size of the loss.
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Incurred But Not Reported
claims which have occurred but are not yet reported to the insurers. Many governments require insurers to establish reserves to cover such losses.
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Indemnity
the placing of the insured in the same financial position after a loss as he was in immediately prior to the occurrence.
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Indexing
a method of adjusting sums insured to provide for inflationary increases in values.
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Inspector
a official of an insurance company whose duties involve the selling and servicing of its policies either directly to the public or through intermediaries.
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Insurable Interest
the principle which requires a person effecting insurance to have a legally recognised relationship to the subject matter of the insurance.
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Insurance
A risk transfer arrangement whereby the responsibility for meeting losses passes from one party (the insured) to another (the insurer) on payment of a premium.
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Insurance Policy
a document which is evidence of a contract of insurance.
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Insured
a person or organisation purchasing insurance.
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Insurer
a company or society transacting insurance business.
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Intermediary
a person who arranges insurance on behalf of another.
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Knock For Knock Agreement
an agreement between motor insurers whereby following a collision, each pays the cost of repairs to its own policyholder's vehicle, regardless of fault, provided that the vehicles involved are all insured for accidental damage.
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Lapse
the termination of an insurance contract through the non-payment of the s decision not to invite renewal.=premium or by the insurer.
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Law
the rules enacted or customary in a country ordering or prohibiting certain actions.
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Leading Case
a legal case where the decision has been widely followed.
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Leading Insurer
the insurer who accepts a share of risk on a co-insurance agreement - often the one who first signs a broker's slip.
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Letter Of Acceptance
a letter from an insurer to a proposer indicating that his application for cover has been accepted.
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Liability
a claim upon one's assets by another person.
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Limit Of Liability
the maximum amount that an insurer will pay for one loss in terms of a liability policy.
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Line
a share of an insurance which is divided among two or more insurers
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Lloyd's
the corporation which organises the market of individual underwriters in London (but accepts business introduced by brokers from all parts of the world) and provides a full range of ancillary services.
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Loading
Those elements added to a premium to allow for insurer's expenses.
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Loss Adjuster/Assessor
an independent, qualified person who assesses the size or value of a loss on behalf of an insurer, but who may also be employed by an insured to look after his interests in a loss settlement.
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Loss Of Profits Insurance
see BUSINESS INTERRUPTION INSURANCE.
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Loss Prevention
activities undertaken to prevent losses from occurring.
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Loss Ratio
the ratio of claims to premiums.
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Market Value
the price at which an investment can be sold or bought at any specific time.
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Material Damage Warranty
before interruption insurance is effective, a material damage claim under other property insurances must have been admitted.
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Material Fact
anything which would affect the judgement of a prudent underwriter in accepting or deciding terms for a risk.
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Misdescription
a false description of a material fact.
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Misrepresentation
a false statement of a material fact which can be innocent or fraudulent.
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Mortgage Bond
a loan made for the purpose of purchasing, adding to or improving property
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Mutual Insurance Company
an insurance company owned by its policyholders i.e. it has no shareholders.
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Name
an underwriting member of Lloyd's.
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Negligence
failing to act in what the law considers to be a reasonable manner.
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Net Claim
The insurer's own share of claim payments after deduction of the amount payable by the reinsurers.
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New For Old
insurance where the replacement value of the property which has been lost or damaged is payable without deduction for depreciation.
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Offer
The communication of the proposed terms of a contract by one party to another
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Operative Clause
the clause in a policy which sets out the circumstances in which the insurers will make claim payments.
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Outstanding Claims Reserves
The funds put aside by insurers to cover claims that have been incurred but not yet paid.
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Outstanding Losses
s=claims not yet paid where estimated figures are used in the insurer accounts
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Package Policy
a policy into which several different types of insurance have been combined.
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Peril
A contingency or fortuitous happening which could cause losses.
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Policy
Written evidence of the terms of an insurance contract.
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Policyholder
the insured person.
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Pooling
The basis of insurance whereby premium contributions are funded and used to pay losses.
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Preamble Clause
the clause in a policy which sets out the essential elements of the contract.
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Premium
The money paid by the insured to the insurer for cover as provided in the policy.
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Premium Rate
the price per unit of insurance
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Principal
A person instructing an agent to act on his behalf.
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Pro Rata Premium
the premium based on the length of time for which the insurer was actually on risk.
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Probability
the chance of an event occurring.
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Professional Reinsurer
a reinsurance company not transacting any direct insurance business.
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Proportional Reinsurance
reinsurance where reinsurers take a given proportion of the direct insurer premiums and losses.
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Proposal Form
an application for insurance which seeks to obtain from the proposer all the information relating to the risk.
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Proposer
The individual or organisation seeking insurance.
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Proprietary Company
a company owned by its shareholders.
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Proviso
A policy condition whose observance is essential for the enforcement of the contract.
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Proximate Cause
the direct cause of a loss uninterrupted by any other event.
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Quota Share
proportional reinsurance where the reinsurer accepts a fixed percentage of every risk written by the ceding company.
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Rate
The sum charged per unit of exposure by which the premium is calculated.
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Rated Up
The term applied to insurance where the premium is higher than usual.
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Reinstatement
the making good of damaged property; the restoration of the sum insured after settlement of a loss on payment of an additional premium.
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Reinstatement Of Sum Insured
The restoration of the sum insured after it has been reduced through the payment of a claim.
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Reinsured
An insurer who effects and is entitled to be indemnified under a contract of reinsurance.
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Reinsurer
An insurer or reinsurance company which accepts contracts of reinsurance.
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Renewal
The process for continuing an insurance for a further period after the first or current period of cover has ended.
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Renewal Notice
the notice issued by a short term insurer to remind a policyholder that his contract will shortly terminate.
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Replacement Cost
the value of property as indicated by the current purchase price of a similar article.
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Representation
a written or spoken statement made during contract negotiations.
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Retention Limit
the maximum liability which an insurer wishes to keep for his own account in respect of a particular risk.
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Risk
a) a situation which cannot be controlled or perfectly foreseen, b) the subject matter of an insurance contract.
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Risk Management
the business discipline applied by large commercial and industrial organisation to manage those risks which can cause losses.
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Salvage
whatever is recovered of an insured item or part of it, on which a claim has been paid.
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Schedule
the list of personal details of the insured and the subject matter of the insurance in a policy.
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Self-Insurance
insurance which a business organisation finances internally by establishing a fund to meet losses.
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Short Term Insurance
insurance that operates on a year to year basis and which may be terminated by the insurer or the insured.
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Short-Period Rate
the rate of premium applied to insurances in force for periods of less than twelve months and which is higher proportionately than the annual rate.
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Slip
A form submitted by a broker to underwriters containing particulars of the risk proposed for insurance.
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Solvency Margin
the minimum size of shareholders' funds required by the supervisory authorities.
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Special Perils
extra risks added to a policy to give cover not provided in terms of the basis wording; the term usually applies to storm, water, wind and impact damage added to a fire policy.
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Specification
the form on which details of large risks are set out and appended to the policy.
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Statute Law
laws promulgated by the government of a country.
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Stop Loss Reinsurance
a form of reinsurance used as a means of limiting aggregate net losses on a particular class of business in any one year of account.
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Subrogation
the right of one party to stand in a place of another and take up the latter's legal rights against a third party.
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Sum Insured
the monetary limit of the insurer's liability under a policy.
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Surplus
That part of the sum insured which the insurer does not retain and consequently reinsures.
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Target Risk
The main risk where the client has more than one premises. This is the risk which if damaged, will affect the insurer the most.
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Third Party
a person who is not a party to a contract.
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Third Party Fire And Theft Insurance (Motor)
third party insurance plus cover for fire damage to and the theft of the insured's own vehicle.
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Third Party Insurance (Motor)
motor insurance cover providing compensation for injury to third parties and damage to their property.
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Treaty Reinsurance
a contract between an insurer and a reinsuring company under which the former agrees to give and the reinsurer agrees to accept reinsurance for risks falling within the terms of the agreement.
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Uberrima Fides
the duty of good faith imposed on both parties to an insurance contract to disclose all material facts.
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Under Insurance
insurance for a sum insured less than the value at risk.
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Underwriter
an insurer; a person who makes decisions on whether or not to accept insurance business.
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Underwriting
the process of assessing a proposal for insurance to decide on its acceptability and if so, on what terms.
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Utmost Good Faith
see UBERRIMA FIDES ("Utmost" has been ruled to have no particular meaning in South Africa)
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Valuations
a list of property with values allocated to each item as the basis of insurance.
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Valued Policy
a contract in which the insurers agree to pay the sum stated in the event of total loss without the usual allowance for depreciation or appreciation.
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Void Contract
a contract that cannot be enforced by either party.
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Voidable Contract
a contract which one party can choose not to inforce.
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Warranty
A condition, which must be complied with literally
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Write (Insurance Business)
provide insurance cover
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